Es gibt heute die unterschiedlichsten Lösungen und Angebote, welche unter dem Begriff #SharingEconomy zusammengefasst werden können. Wir publizieren heute einen Gastbeitrag von Brigitte Küng – HTW Chur in der Originalfassung. Dieser Beitrag vermittelt einen interessanten Einblick auf einen Bereich, welcher nicht so bekannt ist, obwohl er über einiges Potenzial verfügt.
—————- Gastbeitrag von Brigitte Küng, HTW Chur ————–
Sharing Economy is on the rise: Cars, condos and a range of services can be shared. But what about employees? How can people be shared by companies?
No offence – we are not talking about TVsoaps such as “Frauentausch”; we are talking sharing economy.
Sharing seasonal workers is actually the idea behind the project “Mitarbeiter-Sharing” (Employee Sharing) that was initiated by me and my team from the University of Applied Sciences HTW Chur two years ago.
At the time, we were surprised to learn that in our neighbour canton Ticino as much as 30% of all employees from the gastronomy and hotel sector do not work during off-season but draw money from unemployment insurance instead – year by year, all winter long.
However, this is exactly the time when the season in Grisons is peaking and qualified staff is so scarce that many hotelier desperately and frantically tries to recruit personnel, often enough unsuccessfully. Of course, the problem is not exclusive to the cantons Ticino and Grisons. Many other holiday destinations in Switzerland face the same seasonal challenges. In the same time, skills shortage in the hotel and gastronomy sector is a fact, especially in seasonally affected regions. Seasonal jobs are often less attractive and qualified workers are choosey when they pick their jobs – which are often open-ended long-term contracts. So, the tourism sector faces the additional challenges to make seasonal jobs more attractive.
This led us to a simple but effective approach:
- What if hotels and restaurants would share their seasonal workers and offer them an all-year-round perspective instead of short-term seasonal jobs?
- What if a winter and a summer season job would cleverly be combined to an attractive package?
All involved parties could profit: Companies could offer more attractive job packages and improve their image as an employer that cares. Employees could profit from diversified jobs that offer personal perspectives and development as well as a stable income situation over the year. And the government could save considerable amounts of money for unemployment compensation that is caused by seasonality. In Ticino and Grisons alone, we talk about approximately 30 Mio Swiss Francs that could be saved every year – and that’s just the hotel and gastronomy sector!
So, how do it? As with most sharing economy business models the Internet and all its tools and gadgets play a major role. We soon realised that a match-making platform was needed in order to bring together a certain number of companies, their seasonal winter- and summer jobs as well as job seekers. When we started to take the first careful steps with our 20 partner companies with their 50+ hotels and restaurants in 2015, we soon discovered that complexity can grow very quickly, even with such a manageable amount of members. With about 200 employee exchanges between our pioneer companies in the last year we have reached our limits quickly. We understood that digital tools are needed to install effective instruments of cooperation.
And that’s exactly what we are doing now: Working on a clever platform that will enable hotels and restaurants to easily cooperate with partners – even when the responsible HR managers never met. In a very interesting process of cooperation between human resources managers and hotel directors, IT professionals and our academic team we have developed a concept how the platform needs to work in order to meet our goals over the last year. We are now in the middle of the realisation phase that is dominated by a flexible scrum approach, sprints, deadlines and testing phases.
At the moment, the Association Mitarbeiter-Sharing consists of 22 renowned member companies from the tourism sector with their over fifty hotels and restaurants, as well as the contribution of the University of Applied Sciences HTW Chur.
For another year now we will develop, implement and test our Mitarbeiter-Sharing platform to launch it to the public in 2018 and make it accessible to other companies that offer seasonal jobs and are willing to cooperate and share their employees.
Brigitte Küng, HTW Chur – firstname.lastname@example.org